We're all looking for that one thing that can transform our operations, make us 10 times more efficient, radically increase our retention rates, and more. At Kesem, we've discovered that it's often the small, intentional changes and mindset shifts that lead to big, lasting improvements. With over 115 chapters nationwide, we've learned that while every program has its unique appeal, there are universal strategies that can keep operations running smoothly and constituents engaged year after year. In this session, we'll share Kesem's approach to operational excellence-grounded in clear communication, meaningful feedback, and data-driven decision making. You'll leave with tangible practices you can immediately integrate into your processes to see impactful, sustainable results.
