Okay, so, this is nobody's favorite task, but it's also not as scary/intimidating/bad/your-word-here as you think it will be! Parents and guardians are people too - and you share a common goal, which is for their child to have the best possible experience at your program. Using this united intent as the baseline, we'll dive into a practical plan for initiating and responding to challenging conversations about participants, including preparing, identifying potential roadblocks, surviving first contact, solving problems collaboratively, and yes, even getting through getting yelled at. If connecting with participants' responsible adults is on your list of responsibilities, this session will prepare you to approach these necessary and sometimes complicated conversations with confidence, grace, and a solid skill set (rather than dread and angst, so that's a win right there).
